我们总结了关于跟踪包裹与跟踪号最重要的问题,以及如何正确处理这些问题。如果您对跟踪号有不同的问题,您可以随时直接联系快递员或给我们发信息。
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“When I Entered My Tracking Number It Says The Tracking Number Is Invalid/Could Not Be Found”
When the Tracking App gives you an error or says the tracking number couldn’t be found, follow these steps.
- First you should check if you have entered the consignment number correctly – Tip: copy the number and paste it directly into the box to avoid typing errors
- 也许你的网络连接有一般问题。确保其他网站正常运行。
- 也许你的包裹还没有交给快递员。但快递员已经接到通知。因此,有可能是目前跟踪和追踪不起作用。这种情况经常发生在你从网店订购东西的时候,因为他们通常一天只发一次货,但在你完成订单后就登记了你的包裹。 以后再试试就好了。
- Maybe the tracking servers are currently having problems – Try again later in this case.
如果这样还不能解决您的问题,请直接联系快递公司。有时包裹没有得到应有的扫描。这与跟踪系统本身有关。请查看关于跟踪号码如何工作的段落,以获得更多关于该主题的信息。
“The Status Of My Tracking Number Did Not Change The Last Days”
由于天气、交通堵塞或其他影响因素,您的货物的实际交付时间有可能会与预报的时间有所偏差。所以可能会出现通常1-2个工作日的递送时间延迟的情况。如果您的货物状态超过6个工作日没有变化,有可能是货物被卡住了。那么您可以要求调查。
It is also useful to know that the package tracking is not always displayed in real time. For example, a parcel that has just been delivered to the post office may not yet appear in the online view or may still be displayed in “in edit mode” even though it has already arrived at the recipient.
“I Did Not Get A Tracking Number At All”
In spite of the fact that having a tracking number available to is the standard industry practice nowadays, it isn’t always this case. There can be several reasons for that. Possibly the delivery company doesn’t give one. Or on the other hand the client briefly lost access to their email account and had neglected to record it in advance. Possibly the following number exists yet doesn’t work. Whatever the case may be, don’t freeze. If the package does not arrive within a reasonable time frame you should contact the person who send the package and the courier to address this issues.
您将需要以下信息:
- 您的联系信息(包括发件人和收件人地址
- 您的电话号码
- 包裹的简要说明
- 包材的大致价值
什么是跟踪号,它到底是如何工作的?
Numerous dispatch organizations comprehend their clients’ should be continually updated on the status of their package. That is the reason nearly of shipping companies implemented a tracking system dedicated to this task. First, those package companies have permanently installed scanners in the parcel handling centers. These are attached directly to the conveyor belts and read the parcel label while the parcel is being transported at high speed through the sorting systems. On the other hand, there are mobile hand scanners that the parcel drivers carry with them. These are used, for example, to confirm the delivery or dispatch of a parcel. The touch screen of the hand scanner can also be used to save the signature of the recipient. Modern hand scanners, for example from 中国邮政, also have a built-in camera with which transport damage to the parcel can be photographed. While the stationary scanners in the parcel depots feed their data directly into the shipment tracking system via a dedicated line, the hand scanners depend on a mobile data connection. The hand scanners connect to the central computer of the parcel service via a GPRS connection approximately every 2 hours and transmit all parcels delivered up to that time. Returns or undeliverable parcels are also recorded in this way and noted with the corresponding status in the shipment tracking system. Being able to follow your package online once was more of a bonus than a real necessity. But that changed. Today people get nervous about the package if they don’t know where it located. These days, shippers get an affirmation email with the subtleties of the request. Right now, they can ordinarily discover a following number, which will show them in which travel area the bundle has been as of late filtered. They simply type in the number in the track and follow page of the organization’s site and get all the important data. Next, to the area, the client can discover the status of their shipment
摘要:这就是一个追踪号的作用。
- 您的包裹和其他包裹一样,都有一个独特的条形码。
- 在到达最终目的地之前,您的包裹必须经过许多中转地点。
- 在每一个人,它将被扫描。通过这种方式,跟踪系统得到更新,并通知您的包裹的下落。
- 所以,由于这种跟踪系统的工作性质,在跟踪中可能会出现问题,而不是你的包裹本身的实际问题。
- In theory, tracking a package with a tracking number works great, but sometimes problems occur. But: Not knowing where your package is located at a particular moment in time, doesn’t imply that it is lost or harmed.