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Package tracking help

A clearer picture
of your delivery.

A little clarity

Questions?
We can help.

From finding your tracking number to understanding the next update.

Where can I find my tracking number?

Check your shipping confirmation email, retailer order details, or shipping receipt. An order number may be different from a carrier tracking number. If it is missing, ask the sender.

Why is my tracking number not working?

Check the number for typing errors. A newly created label may not have a carrier scan yet. Check again later, or contact the sender to confirm that the shipment has been handed over.

Can I track an international package?

Enter the tracking number from the sender. Available events depend on the carriers involved and the information supplied to 17TRACK. A local delivery partner may use a second tracking number.

Does tracking show a live GPS location?

Tracking generally shows carrier scan events, not a continuous GPS location. Any delivery estimate comes from the available shipment data and may change.

My package is delayed. Who can help?

Contact the shipping carrier or the retailer you ordered from. My Package Tracking cannot change a delivery address, reschedule a delivery, or investigate a missing shipment.

From shipped to your doorstep

Less wondering.
More knowing.

01

Find your number

Copy the tracking number from your shipping email or order confirmation.

02

Track your package

Paste it into the field above. 17TRACK looks for the shipment and carrier.

03

Check the latest update

See available scan events, delivery progress, and an estimated arrival when provided.