My Package Tracking Contact:

My Package Tracking 
An der Fähre 11
18519 Sundhagen
Telephone: 173 3638849 - (no parcel service hotline)
Tax number: 082 277 026 65 / DE329366677 

CEO and  Founder: Arne Stamer

What ist “”?

“ is an independent portal with free functions, information and assistance on all aspects of parcel status and shipping. It combines information from all leading package delivery services like USPS Tracking, Fedex, DHL, UPS, EMS and over 700 other couriers around the world. Our tracking Website has over 1 million users per month. The website is especially popular because it predicts the package arrival time for users.”

Arne Stamer, Founder & CEO, My Package Tracking

What makes us special

Our My Package Tracking Artificial intelligence (AI) allows us to provide an estimated time of delivery, while taking into account congestion during rush hour, large delivery volumes following events like PrimeDay, CyberMonday or BlackFriday and even increased volumes in the run-up to Christmas. These features allow us to provide a more precise estimated delivery time. Instead of waiting in all day for your parcel to arrive, customers know when to expect the courier to knock on their door.

Our Shipment tracking is a general consumer portal for tracking all parcel services. If you have specific questions about a parcel, please call the hotline of your parcel service. We do not have access to the parcel services! We provide the information of our partners in a youthful manner. All statements are without guarantee! We are not a parcel service!

Sorry guys, I can understand your problems.

Shipment Tracking Customer service:


We also have no influence on help and content in our help platform, the content is not checked.

If you have specific questions about your parcel, please call the hotline of your parcel service directly. is a consumer portal and not a parcel service.

Liability for content

As a service provider, we are responsible for our own content on these pages in accordance with general laws in accordance with Section 7 (1) TMG. According to §§ 8 to 10 TMG, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the time we become aware of a specific legal violation. As soon as we become aware of such violations, we will remove this content immediately.

Liability for links

Our offer contains links to external websites of third parties, the content of which we have no influence on. For this reason, we cannot accept any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time the link was created. No illegal content was discernible at the time the link was created. A permanent control of the content of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of legal violations, we will remove such links immediately.

The content and works on these pages created by the site operator are subject to German copyright law. Duplication, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. As far as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, please let us know. As soon as we become aware of legal violations, we will remove such content immediately.

Source reference: eRecht24 disclaimer

EU security portal:

The EU Commission provides a platform for online

-> Dispute resolution ready:

This platform serves as a contact point for the extrajudicial settlement ofDisputes arising from online sales or service contracts in which a Consumer is involved. The provider accepts Consumer dispute settlement procedure according to the VSBG not part. Our email address is: Order data processing takes place according to § 11 BDSG

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