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“When I Entered My Tracking Number It Says The Tracking Number Is Invalid/Could Not Be Found”

When the Tracking App gives you an error or says the tracking number couldn’t be found, follow these steps. 

• First you should check if you have entered the consignment number correctly – Tip: copy the number and paste it directly into the box to avoid typing errors
• Måske har du generelle problemer med din internetforbindelse. Sørg for, at andre websteder fungerer normalt. 
• Måske er din pakke endnu ikke blevet overdraget til kureren endnu. Men kureren er allerede blevet informeret. Derfor er det muligt, at tracking og sporing ikke virker i øjeblikket. Dette sker ofte, når du bestiller noget fra en onlinebutik, da de normalt sender én gang om dagen, men registrerer din pakke lige efter, at du har afsluttet din bestilling. Du skal bare prøve igen senere.
• Maybe the tracking servers are currently having problems – Try again later in this case. 

Hvis dette ikke hjælper dig med at løse dine problemer, skal du kontakte kureren direkte. Nogle gange bliver pakker ikke scannet, som de skal. Det har noget at gøre med selve sporingssystemet. Se afsnittet om, hvordan et sporingsnummer fungerer, for at få flere oplysninger om dette emne. 

“The Status Of My Tracking Number Did Not Change The Last Days”

På grund af vejret, trafikpropper eller andre påvirkninger er det muligt, at den faktiske leveringstid for din forsendelse kan afvige fra prognosen. Så det kan ske, at den sædvanlige leveringstid på 1-2 arbejdsdage bliver forsinket. Hvis forsendelsesstatus for din pakke ikke har ændret sig i mere end 6 arbejdsdage, er det muligt, at den sidder fast. I så fald kan du anmode om en undersøgelse.

It is also useful to know that the package tracking is not always displayed in real time. For example, a parcel that has just been delivered to the post office may not yet appear in the online view or may still be displayed in “in edit mode” even though it has already arrived at the recipient.

“I Did Not Get A Tracking Number At All”

In spite of the fact that having a tracking number available to is the standard industry practice nowadays, it isn’t always this case. There can be several reasons for that.  Possibly the delivery company doesn’t give one. Or on the other hand the client briefly lost access to their email account and had neglected to record it in advance. Possibly the following number exists yet doesn’t work. Whatever the case may be, don’t freeze.  If the package does not arrive within a reasonable time frame you should contact the person who send the package and the courier to address this issues. 

Du skal bruge følgende oplysninger: 

• Dine kontaktoplysninger (herunder afsender- og modtageradresse)
• dit telefonnummer
• En kort beskrivelse af pakken
• Den omtrentlige værdi af pakken

Hvad er et sporingsnummer, og hvordan fungerer det egentlig?

Numerous dispatch organizations comprehend their clients’ should be continually updated on the status of their package. That is the reason nearly of shipping companies implemented a tracking system dedicated to this task. First, those package companies have permanently installed scanners in the parcel handling centers. These are attached directly to the conveyor belts and read the parcel label while the parcel is being transported at high speed through the sorting systems. On the other hand, there are mobile hand scanners that the parcel drivers carry with them. These are used, for example, to confirm the delivery or dispatch of a parcel. The touch screen of the hand scanner can also be used to save the signature of the recipient. Modern hand scanners, for example from China Post, also have a built-in camera with which transport damage to the parcel can be photographed. While the stationary scanners in the parcel depots feed their data directly into the shipment tracking system via a dedicated line, the hand scanners depend on a mobile data connection. The hand scanners connect to the central computer of the parcel service via a GPRS connection approximately every 2 hours and transmit all parcels delivered up to that time. Returns or undeliverable parcels are also recorded in this way and noted with the corresponding status in the shipment tracking system. Being able to follow your package online once was more of a bonus than a real necessity. But that changed. Today people get nervous about the package if they don’t know where it located.  These days, shippers get an affirmation email with the subtleties of the request. Right now, they can ordinarily discover a following number, which will show them in which travel area the bundle has been as of late filtered. They simply type in the number in the track and follow page of the organization’s site and get all the important data. Next, to the area, the client can discover the status of their shipment

Resumé: Sådan fungerer et sporingsnummer:

• Din pakke har ligesom alle andre pakker en unik stregkode.
• Før din pakke når frem til sin endelige destination, skal den passere mange transitsteder, før den når frem.
• I hver af dem vil den blive scannet. På denne måde bliver sporingssystemet opdateret og informerer dig om, hvor din pakke befinder sig.
•  Så på grund af den måde, hvorpå disse sporingssystemer fungerer, kan der opstå problemer i sporingen, uden at der er problemer med selve pakken. 
• In theory, tracking a package with a tracking number works great, but sometimes problems occur. But: Not knowing where your package is located at a particular moment in time, doesn’t imply that it is lost or harmed.