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“When I Entered My Tracking Number It Says The Tracking Number Is Invalid/Could Not Be Found”

When the Tracking App gives you an error or says the tracking number couldn’t be found, follow these steps. 

• First you should check if you have entered the consignment number correctly – Tip: copy the number and paste it directly into the box to avoid typing errors
• Tal vez tengas problemas generales con tu conexión a Internet. Asegúrate de que otros sitios web funcionan con normalidad. 
• Puede que su paquete aún no haya sido entregado al mensajero. Pero el mensajero ya ha sido informado. Por lo tanto, es posible que el seguimiento y la localización no funcionen en ese momento. Esto suele ocurrir cuando pides algo en una tienda online, ya que suelen hacer un envío al día, pero registran tu paquete justo después de terminar tu pedido. Inténtelo de nuevo más tarde.
• Maybe the tracking servers are currently having problems – Try again later in this case. 

Si esto no ayuda a resolver sus problemas, póngase en contacto directamente con la empresa de mensajería. A veces los paquetes no son escaneados como se supone que deben serlo. Esto tiene que ver con el propio sistema de seguimiento. Consulte el apartado sobre cómo funciona un número de seguimiento, para obtener más información sobre ese tema. 

“The Status Of My Tracking Number Did Not Change The Last Days”

Debido a las condiciones meteorológicas, los atascos u otras influencias, es posible que el plazo de entrega real de su envío se desvíe de la previsión. Así, puede ocurrir que el plazo de entrega habitual de 1 a 2 días laborables se retrase. Si el estado del envío de su paquete no ha cambiado durante más de 6 días laborables, es posible que se quede atascado. Entonces puede solicitar una investigación.

It is also useful to know that the package tracking is not always displayed in real time. For example, a parcel that has just been delivered to the post office may not yet appear in the online view or may still be displayed in “in edit mode” even though it has already arrived at the recipient.

“I Did Not Get A Tracking Number At All”

In spite of the fact that having a tracking number available to is the standard industry practice nowadays, it isn’t always this case. There can be several reasons for that.  Possibly the delivery company doesn’t give one. Or on the other hand the client briefly lost access to their email account and had neglected to record it in advance. Possibly the following number exists yet doesn’t work. Whatever the case may be, don’t freeze.  If the package does not arrive within a reasonable time frame you should contact the person who send the package and the courier to address this issues. 

Necesitará la siguiente información: 

• Sus datos de contacto (incluyendo la dirección del remitente y del destinatario)
• su número de teléfono
• Una breve descripción del paquete
• El valor aproximado del paquete

¿Qué es un número de seguimiento y cómo funciona realmente?

Numerous dispatch organizations comprehend their clients’ should be continually updated on the status of their package. That is the reason nearly of shipping companies implemented a tracking system dedicated to this task. First, those package companies have permanently installed scanners in the parcel handling centers. These are attached directly to the conveyor belts and read the parcel label while the parcel is being transported at high speed through the sorting systems. On the other hand, there are mobile hand scanners that the parcel drivers carry with them. These are used, for example, to confirm the delivery or dispatch of a parcel. The touch screen of the hand scanner can also be used to save the signature of the recipient. Modern hand scanners, for example from Correo de China, also have a built-in camera with which transport damage to the parcel can be photographed. While the stationary scanners in the parcel depots feed their data directly into the shipment tracking system via a dedicated line, the hand scanners depend on a mobile data connection. The hand scanners connect to the central computer of the parcel service via a GPRS connection approximately every 2 hours and transmit all parcels delivered up to that time. Returns or undeliverable parcels are also recorded in this way and noted with the corresponding status in the shipment tracking system. Being able to follow your package online once was more of a bonus than a real necessity. But that changed. Today people get nervous about the package if they don’t know where it located.  These days, shippers get an affirmation email with the subtleties of the request. Right now, they can ordinarily discover a following number, which will show them in which travel area the bundle has been as of late filtered. They simply type in the number in the track and follow page of the organization’s site and get all the important data. Next, to the area, the client can discover the status of their shipment

Resumen: Así funciona un número de seguimiento:

• Su paquete, como todos los demás, tiene un código de barras único.
• Antes de llegar a su destino final, su paquete tendrá que pasar por muchos lugares de tránsito.
• En cada uno de ellos, se escaneará. De este modo, el sistema de seguimiento se actualiza y le informa del paradero de su paquete.
•  Por lo tanto, debido a la naturaleza del funcionamiento de estos sistemas de seguimiento, pueden surgir problemas en el seguimiento sin que haya problemas reales con su paquete en sí. 
• In theory, tracking a package with a tracking number works great, but sometimes problems occur. But: Not knowing where your package is located at a particular moment in time, doesn’t imply that it is lost or harmed.