Shopee – Track your Package live

Shopee Tracking Package- All You Need To Know

Shopee is an e-commerce marketplace that dominates the market in Southeast Asia, Taiwan, and Brazil.

As a company, they provide their customers with an easy and secure platform to shop from as well as logistics support.

They have a mobile-centered navigation model where their customers can search, track and pay for products through their phones.

Where is Shopee located?

Founded by Forrest Xiaodong Li in 2015, Shopee was the first mobile-centered marketplace where customers can shop for products.

The company has headquarters located in Singapore on Science Park Drive.

How do I track my order?

Tracking Shopee orders through their navigation system is easy.

  1. Click on “Set Carrier” and select the service provider you would like. How tracking occurs is determined by the courier company you pick.
  2. Some companies even offer express real-time tracking.
  3. Search for the “My Purchases”, click on the item that you want to track.

If the tracking number is not available that’s because details of delivery might take a time frame of 24-48 hours to be available from the courier.

You might want to wait one or two days to check on the status of your order and for your tracking number before you contact customer service.

Once you get an email confirmation, tracking your orders and having your parcel delivered is a breeze.

Put your tracking number in their Shopee app or a third-party tracking website for more information on the status of your order.

How long does it take for Shopee and Shopee express delivery?

Their delivery services depend on what shipping courier you chose. There are two types to choose from; Shopee Standard delivery and Shopee express delivery:

Standard delivery services from Shopee take 2-8 business days. For Shopee express services, delivery takes 1-3 business days.

Shopee express introduced a new service in 2018 called Shopee24 express. This service delivers orders in a time frame of 24 hours to registered residential addresses.

Shopee Logistics

Shopee supported logistics is the logistics arm of the Shopee company. Their logistics strategy works by having their own logistics network which is Shopee Standard Delivery and Shopee express.

They also team up with a number of affiliate courier companies to give their customers many options to track, deliver and search for their items. The following are Shopee supported logistics providers; Gogo Xpress Ninja Van Integrated, J&T Express, XDE, and Entrego. Entrego is used to track, receive and drop off overseas parcels.

What is their return policy?

They have a standard return policy with a time frame of 15 days after the courier has delivered the parcel. Shopee will only refund customers if the wrong product was sent, the parcel was lost, the item was damaged, and if you change your mind about the product.

All returns must be in their original packaging, sealed with any promotional products still intact. They should also have their labels and tags still attached.

For more questions about their return policy, please contact their customer care team.

How do I contact Shopee?

There are different ways to contact the Shopee company customer care services.

Navigation through their extensive FAQ section is possible through their web page and their app.

English Shopee customer service is available through their live chat on their web page and app.

On their help page, you can switch from customer or seller, put in your email, the point of your inquiry, and information on the description. They usually respond between 1 to 2 days.

The company also has a telephone number you can reach them on. Call 0288805200 weekdays from 7 AM to 7 PM and weekends from 9 AM to 6 PM.

Problems with shopee Delivery

My Package Tracking lets you easily track all your Shopee parcels and get real-time updates regarding their delivery. Simply put the tracking ID on our tracking tool and it will display all the information regarding it.

Their delivery service is fantastic and they aim to deliver the parcels in the fastest possible time. The delivery time often varies from 1-3 working days. The company operated the parcels seven days a week from 9 am to 6 pm.

Most of the Shopee parcels are delivered with USPS couriers. Click here to track your USPS packages live.

Different Types of Shopee Deliveries

Shopee Standard Express Tracking

All the basic deliveries shipped by local logistics companies like Black Arrow Express, 2GO Express, or Entrego comes under Shopee Standard Express tracking.

The parcels may take up to 2 to 4 days for completion of deliveries under Shopee’s logistics. However, for more information, you can contact the seller.

Standard Delivery Shopee Tracking

If you are having a doubt on how to track your Standard deliveries of Shopee packages, then continue reading further. Under Standard Delivery Shopee Tracking, your parcels may take up to 1 to 3 working days, depending upon the places of delivery.

Your current status will be updates after every 24-48 hours.

Shopee24 Express Delivery

Shopee24 Express Delivery option is for them who want their parcels to be delivered within 24 hours. It’s a newly added feature for superfast deliveries. However, due to Covid 19 scenarios, this feature is currently available in Kuala Lumpur, Selangor, Putrajaya.

This feature was introduces to meet the increasing demands for online shopping. The Shopee24 Express Delivery option ensures that the parcels will be delivered within 24 hours from the time of order placed.

Frequently Asked Questions

What Happens If I Miss My Shopee Delivery?

If your order was shipped out and not yet delivered within the expected delivery date, for Paid orders with an expiring Shopee Guarantee period, tap on “Extend Shopee Guarantee” on the Order Details page and Shopee will hold the payment for 3 more days.

Does Shopee Deliver At Night?

The Standard Delivery operates from Monday to Saturday for NCR, and Monday to Friday for Provincial Areas 8:00 AM to 7:00 PM (excluding selected holidays). You can easily keep track of your order directly via App, website, or on the Shopee Xpress tracking site.

1) Are packages from China safe from coronavirus?

In 2020, the company posted on their social media handles that they disinfect their warehouses daily and are monitoring the health of their employees. While the packages should be safe to handle follow COVID protocols to make sure you are safe.

2) What does Shopee all rights reserved mean?

Shopee all rights reserved means that they have the right to change any aspect of the company they see fit. From tracking, courier navigation, and how the customer receives information.

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