JNE Express Tracking – Track your Package live

My Package Tracking lets you easily track your JNE Express parcels and get real-time updates regarding their delivery. You have to simply put the tracking ID and our tool will provide all the information about the package.

About JNE Express

JNE Express is an Indonesian postal service company which is continuously providing high-quality courier services for 30 years. The company is known for offering a great customer experience, since its opening on 26th November 1990. 

Many JNE Express parcels are shipped by UPS couriers. Click here for tracking your UPS couriers live.

Tracking JNE Express Order

When your order has been shipped through JNE Express Logistics, you can simply track your order by entering your tracking ID on My Package Tracking. You will get your tracking id with your order details. It shows the tracking id along with the expected delivery date of arrival.

Incredible Staff Support Worldwide

The JNE Express Logistics Tracking courier service has a team of smart staff members to ensure that the millions of packages must reach their desired destinations as soon as possible. Their fantastic approach of asking for feedback helps them to increase their performance rate. To meet the customer’s requirements and develop a more innovative approach, JNE Express Logistics regularly gets help from both corporate and field departments. It helps the company to meet customer-focused innovations including JNE Express Fresh, Prime Now, and JNE Express Restaurants.

Why does JNE Express launch its own Logistics?

JNE Express wants to control its parcels with extra care and benefits. So they started their own JNE Express Logistics courier company. They knew that while shipping, some of the parcels get exchanged and delivered to the wrong addresses. To avoid this misleading they started their own company where they can regulate every package and be assured that it reaches the right person.

Frequently Asked Questions

What if the JNE Express Logistics Courier arrives and no one is at home?

There are two scenarios in such a case. If the delivery package does not require any signature, the delivery person will leave the parcel in a safe place like the porch or doorstep.

But, on the other hand, if the parcel requires a signature to approve the delivery, then you will get a message like this “You missed your delivery.” They will try again for two more attempts and on the third attempt, the customer will get a refund.

Can we get delivery on weekdays?

JNE Express Logistics provides its deliveries on all 7 days, from 8 am to 8 pm. But if the customer specifically wants that his parcel should be delivered on weekends, he can select the option under “Manage Address Book”

What if the status shows delivered but the customer has still not received the package?

JNE Express Logistics tracking does not get updated in real-time often. So there are chances if the status is shown as delivered, the final delivery can be done after a few hours. Or your package has been delivered to your neighbor, in case you were absent.