Taobao Tracking – Track your Package live

Taobao tracking, My Package Tracking allows you to easily track your Taobao parcels and get real-time updates regarding them. Simply enter the tracking ID on our tracking tool and it will display all the information related to your parcel including its delivery date and time.

About Taobao Tracking Company

Taobao is one of the largest online store which allows people to trade their new or old products. It was founded by the Chinese corporations. The company performs trading of different products from China to other parts of the world.

This platform allows users to buy or sell huge variety of products using an auction method, which makes it even more popular. After China, Taobao’s main international market is the United States. In 2010, the company registered the increase in sales of up to 20 billion dollars.

Taobao’s Shipping Services

When the customer pays for any order, he makes the payment for product along with its shipping charges. It may take up to 5 working days for the product to reach the shipping warehouses.

In warehouses, the products are verified and then they are out for delivery. The verification includes weighing of the product and its final payment.

Once it is completed, the final delivery may take from 7 to 40 days. The three main companies which performs Taobao’s delivery are DHL, EMS, and AIRMAIL CHINA Post.

How to Track Taobao Order?

You can easily track your Taobao order with the tracking code of your order. You will find this code on the website once the order is placed and confirmed.

Frequently Asked Questions

What if the Taobao Logistics Courier arrives and no one is at home?

There are two scenarios in such a case. If the delivery package does not require any signature, the delivery person will leave the parcel in a safe place like the porch or doorstep.

But, on the other hand, if the parcel requires a signature to approve the delivery, then you will get a message like this “You missed your delivery.” They will try again for two more attempts and on the third attempt, the customer will get a refund.

Can we get delivery on weekdays?

Taobao Logistics provides its deliveries on all 7 days, from 8 am to 8 pm. But if the customer specifically wants that his parcel should be delivered on weekends, he can select the option under “Manage Address Book”

What if the status shows delivered but the customer has still not received the package?

Taobao Logistics tracking does not get updated in real-time often. So there are chances if the status is shown as delivered, the final delivery can be done after a few hours. Or your package has been delivered to your neighbor, in case you were absent.  

Scroll to Top