Zalora Tracking – Track your Package live

With My Package Tracking, you can easily track and get real-time updates for all your Zalora parcels. Simply put your tracking ID on our tracking tool, and you will get all the updates regarding your delivery packages.

About Zalora

Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several southeast Asian countries. Zalora is amongst the largest Asia’s online fashion market. They create huge range of ever lasting products which attracts wide range customer towards itself.

They launch their eCommerce website in 2012 in Indonesia, Malaysia, Philippines, Singapore, Taiwan, Hong Kong, Thailand, and Vietnam.

Zalora Customer Service

You can easily contact Zalora customer service from both email and phone. My Package Tracking does not provide direct contact with any queries related to Zalora tracking. To solve all your queries related to tracking, you can go to the official website and take advantage of their customer service.

Some of the Zalora packages are shipped with China Post couriers. Click here for tracking your China Post packages live.

How to Track Order from Zalora?

For tracking your order from Zalora, you need to perform two simple steps as follows-

  • This step involves the tracking of order with the Zalora mobile application. The first step is to log into your Zalora mobile app and then go to “My Orders” section. It will show all the list order you have made so far. Now select the order that you need to track and look for the option “Track the order” to check its status. Under the “Package tracking” option, you will find more option about Zalora shipment.
  • Secondly, you can track your Zalora parcels by going through the website and entering your tracking number on “Track my order” option. However, it may take up to 24 hours for the information to be updates after you have placed the order.

Frequently Asked Questions

How long does it take for Zalora to deliver?

While ZALORA promises a delivery time of 1 to 3 working days, they aim to do it as soon as possible, sometimes even within 24 hours!

Can I cancel the order on Zalora?

If you wish to cancel your order, please contact the Customer Service Team. No cancellation fees shall be applicable.

Is Zalora selling fake?

ZALORA does not sell fake products to its customers. All products sold on ZALORA are authentic. However, if you happen to purchase an item that is not up to your expectations, we kindly advise you to return the item for a refund.

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