Bandcamp Suivi - Prévision des délais d'assistance et de livraison pour Bandcamp

Suivi de Bandcamp : Ce que vous devez savoir

Bandcamp is an online record store and music community where passionate fans discover, connect with, and directly support the artists they love. Bandcamp’s mission is to help spread the healing power of music by building a community where artists thrive through the direct support of their fans and where fans gather to explore the amazing musical universe that their direct support helps create. Fans have paid artists and their labels $785 million using Bandcamp and $221 million in the past year.

Qu'est-ce que Bandcamp ?

Bandcamp is the go-to music store for DJs, DIY musicians, and independent labels. Today, it’s a highly efficient store where you can buy CDs, vinyl, and cassette tapes direct from the artist and learn about the music you’re buying from the artist, the label, and the music community.

Comment utiliser Bandcamp ?

Comme iTunes, la façon la plus courante d'utiliser Bandcamp est d'en faire un distributeur numérique : acheter des albums numériques ou des fichiers musicaux à un artiste et les stocker dans votre collection de musique. Vous pouvez acheter des albums, des MP3 ou d'autres fichiers physiques auprès d'un artiste, de labels d'artistes, de labels d'artistes, de remixes, de splits, de bootlegs, d'enregistrements live, de bandes sonores, etc.

Comment cela fonctionne-t-il ?

Using the web’s leading CD and vinyl record stores, they now provide bands with a dedicated security system for self-publishing and tracking their sales across Bandcamp. It is simple. All you have to do is choose the item in your shopping cart that you want to self-publish, and the package will contain a personalized “Artifact Code” to be used on Bandcamp when your album is officially released. Once you make the self-publishable purchase through Bandcamp, you’ll receive your Bandcamp Artifact and tracking number. You also have the option to have a Bandcamp representative or third-party verification company certify the authenticity of the CD when your album is released.

Suivi des commandes avec numéro de suivi

For tracking your Bandcamp tracks and albums, and other packages, you can visit the official link of the website. Track orders on Bandcamp Start following your orders on Bandcamp by going to Orders > Place your order. Note that orders placed within 24 hours will be charged in the order of the time they were placed, as provided by the payment processor. All orders that haven’t been paid are charged in the order that they were listed on the Order Submission page (i.e., first in line will be charged first, then in line 2nd, etc.).

Le moyen le plus simple de mettre à jour vos achats est d'utiliser le service de suivi de mon colis, tant pour le suivi que pour l'expédition. Il vous suffit d'entrer le numéro de suivi de votre commande, et toutes les informations relatives à votre livraison s'afficheront.

Avec quoi Bandcamp est-il livré ?

What you order on Bandcamp is being shipped by the bands themselves or the record label representing them. Because it’s all these thousands of individuals, there’s no ability to collectively bargain for lower prices with shippers like FedEx/UPS/USPS/DHL.

Pouvez-vous voir qui écoute votre musique sur Bandcamp ?

It’s not the full searching options available on the site, but at least it’s something. You can see what people are listening to and then stream it.

Quel est le délai d'expédition de Bandcamp ?

Les colis nationaux peuvent prendre deux semaines pour arriver. Les colis internationaux peuvent prendre 4 à 6 semaines (le traitement par les bureaux de douane peut être lent).

Passerelles de paiement

Currently, Bandcamp’s flagship product, the Bandcamp Store, offers a combination of payment gateways, including PayPal, Amazon Payments, and Google Checkout. These payment gateways are provided as options to customers. Bandcamp’s goal is to eliminate unnecessary payments, like PayPal, and offer a payment gateway that music lovers prefer.

Actuellement, ils proposent MasterCard, VISA, American Express et Discover comme passerelles de paiement pour le magasin et via Bandcamp Search. Malheureusement, ils ont vu certains de nos clients entrer dans notre boutique et avoir soudainement des problèmes avec leurs cartes de crédit qui sont refusées. Cela est généralement dû à plusieurs raisons : La passerelle de paiement a expiré ou a été suspendue. L'adresse de facturation de la carte a changé.

Support client

They’re always there to help; they’ll see you when you have questions. Just click “Contact Us,” and their friendly customer support team will be there for you 24/7. They love to help. The best way to support your favorite artists is to buy their music. That’s why every day, they love helping you discover new music and connect with the artists you love, whether you’re buying or discovering music. They believe the music community is stronger when everyone can experience and share it. That’s why, when you shop on Bandcamp, you’re supporting the artists and the community they love. Whether you love someone’s music and want to give them a little love or you’ve already purchased everything on the site, they want to help you stay up to date.

Conclusion

Chacune de ces étapes doit être mise en œuvre pour créer un produit ou un service qui attire vraiment les clients. Si votre service n'aide pas activement vos clients, c'est une perte d'argent et de temps. Vous devez constamment évaluer si ce que vous faites fonctionne, et si ce n'est pas le cas, vous devez l'ajuster. Vous devrez peut-être trouver un autre moyen d'avancer, mais ce moyen est préférable à celui qui consiste à continuer à aggraver la situation de vos clients.