Bandcamp Seguimiento de - Previsión de asistencia y plazos de entrega para Bandcamp

Seguimiento de Bandcamp: Lo que hay que saber

Bandcamp is an online record store and music community where passionate fans discover, connect with, and directly support the artists they love. Bandcamp’s mission is to help spread the healing power of music by building a community where artists thrive through the direct support of their fans and where fans gather to explore the amazing musical universe that their direct support helps create. Fans have paid artists and their labels $785 million using Bandcamp and $221 million in the past year.

¿Qué es Bandcamp?

Bandcamp is the go-to music store for DJs, DIY musicians, and independent labels. Today, it’s a highly efficient store where you can buy CDs, vinyl, and cassette tapes direct from the artist and learn about the music you’re buying from the artist, the label, and the music community.

¿Cómo se utiliza Bandcamp?

Al igual que iTunes, la forma más común de utilizar Bandcamp es como distribuidor digital: comprar álbumes digitales o archivos de música de un artista y almacenarlos en tu colección de música. Puedes comprar álbumes, MP3s u otros archivos físicos de un artista, sellos discográficos, lanzamientos sólo para artistas, remezclas, splits, bootlegs, grabaciones en vivo, bandas sonoras y más.

¿Cómo funciona?

Using the web’s leading CD and vinyl record stores, they now provide bands with a dedicated security system for self-publishing and tracking their sales across Bandcamp. It is simple. All you have to do is choose the item in your shopping cart that you want to self-publish, and the package will contain a personalized “Artifact Code” to be used on Bandcamp when your album is officially released. Once you make the self-publishable purchase through Bandcamp, you’ll receive your Bandcamp Artifact and tracking number. You also have the option to have a Bandcamp representative or third-party verification company certify the authenticity of the CD when your album is released.

Seguimiento de los pedidos con número de seguimiento

For tracking your Bandcamp tracks and albums, and other packages, you can visit the official link of the website. Track orders on Bandcamp Start following your orders on Bandcamp by going to Orders > Place your order. Note that orders placed within 24 hours will be charged in the order of the time they were placed, as provided by the payment processor. All orders that haven’t been paid are charged in the order that they were listed on the Order Submission page (i.e., first in line will be charged first, then in line 2nd, etc.).

La forma más fácil de actualizar sus compras es utilizar Mi seguimiento de paquetes tanto para el seguimiento como para el envío. Solo tienes que introducir el número de seguimiento de tu pedido y se mostrará toda la información de envío de tu entrega.

¿Con qué se envía Bandcamp?

What you order on Bandcamp is being shipped by the bands themselves or the record label representing them. Because it’s all these thousands of individuals, there’s no ability to collectively bargain for lower prices with shippers like FedEx/UPS/USPS/DHL.

¿Puedes ver quién escucha tu música en Bandcamp?

It’s not the full searching options available on the site, but at least it’s something. You can see what people are listening to and then stream it.

¿Cuánto tiempo tardan los envíos de Bandcamp?

Los paquetes nacionales pueden tardar dos semanas para llegar. Los paquetes internacionales pueden tardar entre 4 y 6 semanas (la tramitación en la oficina de aduanas puede ser lenta).

Pasarelas de pago

Currently, Bandcamp’s flagship product, the Bandcamp Store, offers a combination of payment gateways, including PayPal, Amazon Payments, and Google Checkout. These payment gateways are provided as options to customers. Bandcamp’s goal is to eliminate unnecessary payments, like PayPal, and offer a payment gateway that music lovers prefer.

En la actualidad, ofrecen MasterCard, VISA, American Express y Discover como pasarelas de pago para la Tienda y a través de Bandcamp Search. Lamentablemente, han visto que algunos de nuestros clientes entran en la Tienda y de repente tienen problemas con el rechazo de sus tarjetas de crédito. Esto se debe normalmente a varias razones: La pasarela de pago ha caducado o ha sido suspendida. La dirección de facturación de la tarjeta ha cambiado.

Atención al cliente

They’re always there to help; they’ll see you when you have questions. Just click “Contact Us,” and their friendly customer support team will be there for you 24/7. They love to help. The best way to support your favorite artists is to buy their music. That’s why every day, they love helping you discover new music and connect with the artists you love, whether you’re buying or discovering music. They believe the music community is stronger when everyone can experience and share it. That’s why, when you shop on Bandcamp, you’re supporting the artists and the community they love. Whether you love someone’s music and want to give them a little love or you’ve already purchased everything on the site, they want to help you stay up to date.

Conclusión:

Cada uno de estos pasos debe aplicarse para crear un producto o servicio que realmente atraiga a los clientes. Si su servicio no ayuda activamente a sus clientes, es una pérdida de dinero y tiempo. Debe evaluar constantemente si lo que está haciendo funciona, y si no es así, debe ajustarlo. Puede que tenga que encontrar otra forma de avanzar, pero esa forma es mejor que seguir empeorando las cosas para sus clientes.