Jumia Tracking – Support and delivery time forecast for Jumia

Jumia is one of the most popular online retail platforms of Nigeria known for selling a wide range of products in fashion, gaming, electronics, health, beauty, etc. The company was started in 2012 in Lagos, with its headquarters in Ikeja, Lagos State, Nigeria.

Although the company is most demanded in countries like Nigeria, Egypt, and Kenya, it also sends its orders to Algeria, Ivory Coast, Cameroon, Ghana, Morocco, Tanzania, Senegal, Tunisia, and Uganda.

What is Jumia

Jumia is a web store that offers a good deal of products in a wide range of categories. Unlike many other online stores globally, Jumia is best known for its online shopping and delivery services. The company is supported by a range of payment facilities and offers its customers some really easy and fast shipping services. It also provides track your parcel with a tracking number.

What is Package Tracking

We are talking about a web tracker tool system that will help you keep strict track of your packages while they are being shipped. This means that as soon as your Jumia order arrives at the final destination, you will be able to track them so that you will know the status of the products even before they reach the buyer. The tracking number will be provided as soon as you made the payment via the email address or phone number.

Package Tracking is an electronic system that allows you to track your packages for delivery in real-time online. It means that you will be able to track your packages online, and you will be able to track their location and status. So you will be able to know the status of your package while you are still on the street or at your office. It is safe for the items, and it is convenient for you.

Payment Methods

Jumia has various payment methods for online purchasing ranging from credit cards, pre-paid cards, debit cards, cash, traveler’s cheques, Western Union. But they also introduced a new payment method for online shopping.

Jumia Order Delivery Time

The company has excellent support timing for all the packages.

For the delivery of products in Cairo and Giza, the following time frame is set:

  • Jumia Express: 4 to 5 business days.
  • Jumia Standard Shipping: 5 to 6 business days.
  • Jumia Global: 16 to 17 business days.

For the delivery of products in all other cities served in Africa, the following time frame is set:

  • Jumia Express: 5 to 10 business days.
  • Jumia Standard Shipping: 6 to 12 business days.
  • Jumia Global: 17 to 23 business days.

Does Jumia sell fake products?

Jumia wants to protect the online community by ensuring that fake items are never listed. We strengthen our position as the most beloved and trusted shopping destination by selling only genuine products, which benefits your online business. The sale of fake or counterfeit products is a breach of customer trust.

Does Jumia deliver on weekends?

Jumia Nigeria, the number 1 online store in Nigeria, is delighting customers by introducing Sunday deliveries. The Sunday delivery option starts in Lagos and gives customers the option to receive their orders on Sundays from 11 am.

Customer Support

The Customer Service Division of Jumia is a separate department of the company, where the customer care department handles all the customer’s queries, which mainly occurs online. The users testify that the customer care team is prompt in addressing customer’s queries, usually in less than 48 hours. Jumia’s express order tracking is one of the most innovative features of the company.

An express customer tracking is a function that allows the customer to track their order online and track its status in real-time. To implement express order tracking, the customer would need to place an order with express order; this is a payment gateway of Jumia.


We can say that this is a significant aspect of its business because our customers’ needs are fulfilled, and they will be relieved to know that the parcel will be delivered to them after a few days or after a couple of days in some cases.

They can even check the status of the delivery on the real-time tracking of the package. You can find more information relating to Jumia package tracking and Jumia online store on their website.

Scroll to Top